West Virginia University Athletics

Alcohol

• Alcoholic beverages and any hard containers (glass bottles/metal cans) are prohibited. Beer, wine, and malt beverages are available for purchase along the concourse inside the gates.
• Alcohol sales conclude at the end of the second set.

Animals

• Only service animals assisting guest with disabilities are permitted.

Artificial Noisemakers

• Artificial noisemakers are prohibited.

Autographs

• There is no organized location for autographs unless otherwise advertised.

Baby Changing Stations

• Baby changing stations are available in all men and women’s Coliseum concourse restrooms and in all event level restrooms.

Banners and Signs

• Banners and signs, except those associated with the Department of Intercollegiate Athletics, are not permitted at the Coliseum.

Cameras

• Cameras are permitted. Tripods and selfie sticks are prohibited.

Charging Stations

• Mobile phone charging stations are located at the Country Roads Gate.

Children's Admission

• All persons, including children and infants, must have a ticket for admission.

Closed Captioning

• Closed Captioning will be provided at all home WVU volleyball games. For use and access, please follow this link or scan the QR code shown on the video board before and throughout the game to view directly on your phone.

Concealed Carry

• Concealed carry is prohibited at the WVU Coliseum during events.

Concessions

• Concessions are located along the concourse and in carts on the concourses. All concession stands and carts are cashless and accept the four major credit cards (Visa, MasterCard, American Express and Discover).

Coolers and Containers

• No coolers or metal or glass containers are permitted. Soft drinks, water, and non-alcoholic beverages in sealed plastic containers are permitted.

Directions

• From the south – From Interstate 79, take the West Virginia University exit, number 155. Cross the Star City bridge and proceed up Monongahela Boulevard. The Coliseum will be on your right.
• From the north – From Interstate 79, take the West Virginia University exit, number 155. Cross the Star City bridge and proceed up Monongahela Boulevard. The Coliseum will be on your right.
• From the east – From Interstate 68, take Interstate 79 north. Take the West Virginia University exit, number 155. Cross the Star City bridge and proceed up Monongahela Boulevard. The Coliseum will be on your right.

Disability and Accessibility Information

• See 'Coliseum Disability/Accessibility Information'.

Elevators

• An elevator is located on the concourse at the Country Roads Gate and may be used by guests to access different areas of the Coliseum. All guests must have the proper credentials and/or tickets.

All-Gender Restroom

• An all-gender restroom, equipped with a baby changing station, is located adjacent to each gate.

First Aid

• Contact an event staff member for assistance.

Food Allergies

• Please be advised that food prepared here may contain the following ingredients: milk, eggs, wheat, soybean, peanuts, tree nuts, fish, and shellfish.

Gate Openings

• Gates open one hour (60 minutes) prior to the start of the match unless otherwise advertised.

Group Sales

• Please contact the Marketing Office at (304) 293-3086. All group sales must be completed by at least one business day prior to the game as there are no game-day group sales.

Guest Services

• Guest Services is located on the concourse adjacent to the Gold Gate/ticket office and handles lost and found, lost children, emergencies, and general ticket information. Fans may also report problems or make suggestions on a special form available from the attendant.

THE HIGH 5 Rules of the Game

• Follow THE HIGH 5 rules to make game day a great day for everyone.
  • No excessive drinking – intoxicated fans are not allowed inside or outside the stadium.
  • No foul or abusive language.
  • No smoking in the seating or concourse areas.
  • No throwing stuff (anything) onto the field.
  • No ignoring the instructions of Event/Security personnel.

Lost and Found

• Lost and found is maintained during the game at Guest Services, located on the concourse adjacent to the Gold Gate/ticket office. All unclaimed items will be available at the Rhino Sports and Entertainment office inside the Coliseum (304) 782-6644) the following business day.

Lost Children

• In case of a lost child, please contact Guest Services, located on the concourse adjacent to the Gold Gate/ticket office, or contact an event staff member or police for assistance.

Merchandise

• The Team Shop is located adjacent to the Blue Gate. The Team Shop is open Monday through Friday from 10:00 a.m. to 4:00 p.m. and during home events.

Nursing Mothers

• An all-gender restroom is located adjacent to each gate. These areas are equipped with a chair and an electrical outlet for nursing mothers.
• The WVU Nursing Pod is located at the Mountaineer Gate for nursing mothers. Information and how to access the pod is found here. 

Parking

• Parking is available free of charge in the parking lots surrounding the Coliseum. Parking is available on a first-come, first-serve basis.

Prohibited Items

• To ensure the safety, comfort, and convenience of our guest, the following items may not be brought into the Coliseum: coolers, any bag exceeding 12"x12"x12", all backpacks/schoolbags, gym bags, laser pointers, alcoholic beverages, artificial noisemakers, weapons, aerosol and spray cans, mace and pepper sprays, selfie sticks, and other items determined to be harmful or disruptive. A ‘size-wise’ box is available at each gate to determine if a bag is permitted.

Public Address

• No special announcements are made over the public address system.

PRT

• The WVU Personal Rapid Transit (PRT) will operate according to University schedule. Stations are located on Walnut Street, Beechurst Avenue, Engineering Sciences Building, Evansdale Residential Complex (Towers), and the Health Sciences Center. This service is free for WVU students and $.50 one way for non-students. The PRT is not ADA compliant at this time.

Restrooms

• All restrooms are located along the concourse and are ADA accessible. Baby changing stations are available in all restrooms. Additional accessible restrooms are located on the event level, adjacent to both sides of section C12.

Scalping/Resale of Tickets

• The scalping of tickets on University property is forbidden. Violators are subject to removal from University property. No solicitation of any kind is permitted in the parking lots or Coliseum. Individuals discovered soliciting will be asked to cease or will be removed.

Scoreboard Messages

• Scoreboard messages are available by contacting our Marketing Office at (304) 293-3086. The deadline for such requests is the Wednesday prior to each home game.

Security Screening

• All patrons of the Coliseum will be subjected to a security screening upon entry via walkthrough metal detectors. Guests will not need to remove items such as phones, keys, or wallets from their pockets and will carry any bags (following the guidelines of the Clear Bag Policy) through the detectors. Guests are encouraged to arrive to the Coliseum early to avoid delays. Please proceed through the detectors one at a time, at a normal pace.
• If you need additional screening, an event staff member will direct you to a secondary screening area using a handheld metal detector wand.
• The walkthrough metal detectors are not wheelchair accessible. Anyone who is unable to pass through the metal detector will be directed to the secondary screening area using an accessible entrance at the Country Roads Gate.

Smoking Policy

• Smoking (including electronic cigarettes) is not permitted. WVU is a tobacco-free campus.

Social Media

• For breaking news and information, follow us on X and download the WVU Sports App:
  • @GamedayWVU
  • @WVUSports
  • @WVUVolleyball
  • The WVU Sports App can be found as a free download in the App Store and Google Play Store.

Solicitation

• Selling of any items by anyone other than authorized WVU personnel or designated vending personnel in or around the Coliseum and the parking areas is prohibited.

Student Entry

• All WVU students should enter through the Gold Gate with a valid WVU student ID.

Ticket Information

• All seating is general admission.
• The ticket office is located at the Gold Gate at the Coliseum. Game day sales are available at the Gold Gate ticket window once gates open. Normal business hours are Monday-Friday, 9 a.m. - 5 p.m.
• WVU is not responsible for lost, stolen, or misplaced tickets. There are no refunds or exchanges.

Will Call

• General will call and player guest will call is located at the Gold Gate and opens one hour (60 minutes) prior to the start of the match. A photo ID is required.